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58e3b3a90e
The useful links were down as they were using /docs/grafana/next/ instead of /docs/grafana/latest/ in the path
60 lines
5.9 KiB
Markdown
60 lines
5.9 KiB
Markdown
---
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aliases:
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- /docs/grafana/latest/alerting/contact-points/
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- /docs/grafana/latest/alerting/unified-alerting/contact-points/
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- /docs/grafana/latest/alerting/fundamentals/contact-points/contact-point-types/
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description: Create or edit contact point
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keywords:
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- grafana
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- alerting
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- guide
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- contact point
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- notification channel
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- create
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title: Contact points
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weight: 410
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---
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# Contact points
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Use contact points to define how your contacts are notified when an alert rule fires. A contact point can have one or more contact point types, for example, email, slack, webhook, and so on. When an alert rule fires, a notification is sent to all contact point types listed for a contact point. Contact points can be configured for the Grafana Alertmanager as well as external alertmanagers.
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You can also use notification templating to customize notification messages for contact point types.
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**Note:**
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If you've created an OnCall contact point in the Grafana OnCall application, you can view it in the Alerting application.
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## Supported contact point integrations
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The following table lists the contact point integrations supported by Grafana.
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| Name | Type | Grafana Alertmanager | Other Alertmanagers |
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| ------------------------------------------------ | ------------------------- | -------------------- | -------------------------------------------------------------------------------------------------------- |
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| [DingDing](https://www.dingtalk.com/en) | `dingding` | Supported | N/A |
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| [Discord](https://discord.com/) | `discord` | Supported | N/A |
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| [Email](#email) | `email` | Supported | Supported |
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| [Google Hangouts](https://hangouts.google.com/) | `googlechat` | Supported | N/A |
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| [Kafka](https://kafka.apache.org/) | `kafka` | Supported | N/A |
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| [Line](https://line.me/en/) | `line` | Supported | N/A |
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| [Microsoft Teams](https://teams.microsoft.com/) | `teams` | Supported | N/A |
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| [Opsgenie](https://atlassian.com/opsgenie/) | `opsgenie` | Supported | Supported |
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| [Pagerduty](https://www.pagerduty.com/) | `pagerduty` | Supported | Supported |
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| [Prometheus Alertmanager](https://prometheus.io) | `prometheus-alertmanager` | Supported | N/A |
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| [Pushover](https://pushover.net/) | `pushover` | Supported | Supported |
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| [Sensu Go](https://docs.sensu.io/sensu-go/) | `sensugo` | Supported | N/A |
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| [Slack](https://slack.com/) | `slack` | Supported | Supported |
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| [Telegram](https://telegram.org/) | `telegram` | Supported | N/A |
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| [Threema](https://threema.ch/) | `threema` | Supported | N/A |
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| [VictorOps](https://help.victorops.com/) | `victorops` | Supported | Supported |
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| [Webhook](#webhook) | `webhook` | Supported | Supported ([different format](https://prometheus.io/docs/alerting/latest/configuration/#webhook_config)) |
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| [Cisco Webex Teams](#webex) | `webex` | Supported | Supported |
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| [WeCom](#wecom) | `wecom` | Supported | N/A |
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| [Zenduty](https://www.zenduty.com/) | `webhook` | Supported | N/A |
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## Useful links
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[Manage contact points](/docs/grafana/latest/alerting/manage-notifications/create-contact-point/)
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[Create and edit notification templates](/docs/grafana/latest/alerting/manage-notifications/template-notifications/create-notification-templates/)
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