grafana/docs/sources/alerting/fundamentals/contact-points/index.md

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/docs/grafana/latest/alerting/contact-points/ /docs/grafana/latest/alerting/unified-alerting/contact-points/ /docs/grafana/latest/alerting/fundamentals/contact-points/contact-point-types/	Create or edit contact point	grafana alerting guide contact point notification channel create	Contact points	410

Contact points

Use contact points to define how your contacts are notified when an alert rule fires. A contact point can have one or more contact point types, for example, email, slack, webhook, and so on. When an alert rule fires, a notification is sent to all contact point types listed for a contact point. Contact points can be configured for the Grafana Alertmanager as well as external alertmanagers.

You can also use notification templating to customize notification messages for contact point types.

Note:

If you've created an OnCall contact point in the Grafana OnCall application, you can view it in the Alerting application.

Supported contact point integrations

The following table lists the contact point integrations supported by Grafana.

Name	Type	Grafana Alertmanager	Other Alertmanagers
DingDing	dingding	Supported	N/A
Discord	discord	Supported	N/A
Email	email	Supported	Supported
Google Hangouts	googlechat	Supported	N/A
Kafka	kafka	Supported	N/A
Line	line	Supported	N/A
Microsoft Teams	teams	Supported	N/A
Opsgenie	opsgenie	Supported	Supported
Pagerduty	pagerduty	Supported	Supported
Prometheus Alertmanager	prometheus-alertmanager	Supported	N/A
Pushover	pushover	Supported	Supported
Sensu Go	sensugo	Supported	N/A
Slack	slack	Supported	Supported
Telegram	telegram	Supported	N/A
Threema	threema	Supported	N/A
VictorOps	victorops	Supported	Supported
Webhook	webhook	Supported	Supported (different format)
Cisco Webex Teams	webex	Supported	Supported
WeCom	wecom	Supported	N/A
Zenduty	webhook	Supported	N/A

Useful links

Manage contact points

Create and edit notification templates