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* Rename `Data sources` title * Relocate and rename `Introduction/Notification templates` * Rename `alert-rules/alert-instances` to `alert-rules/multi-dimensional-alerts` * Move `fundamentals/high-availability` to `setup/enable-ha` * Fix 404 high-availability alerting link on Setup HA Grafana docs * Move alert manager/contact poitns/notification templates within Notifications * Remove `Alerting on numeric data` * Restructure Introduction v2 * Continue Intro restructuring * Update docs/sources/alerting/fundamentals/alert-rules/_index.md Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> * Complete contact point TODO * Alias: alertManager * Aliases `annotation-label` + content changes * Aliases to `templating-labels-annotations` * Aliases to `queries-conditions` * Rename `rule-evaluation.md` file * Aliases: `contact points` * Aliases to `message-templating` * Aliases to `alert-rules` * Update links to new URL slugs * Remove duplicated alias * Remove trailing slash for external heading links * Remove trailing slash in heading links to other grafana pages * Change URL directory slug `fundamentals/notifications` * rename title `Configure High Availability` * Content changes * Update docs/sources/alerting/fundamentals/alert-rules/_index.md Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> * Update docs/sources/alerting/set-up/configure-alert-state-history/index.md Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> * Update docs/sources/alerting/set-up/configure-high-availability/_index.md Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> * Update docs/sources/alerting/set-up/configure-alert-state-history/index.md Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> * Update docs/sources/alerting/set-up/configure-high-availability/_index.md Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> * Update docs/sources/alerting/set-up/configure-high-availability/_index.md Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> * Update docs/sources/alerting/set-up/configure-high-availability/_index.md Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> * Update docs/sources/alerting/fundamentals/alert-rules/_index.md Co-authored-by: Jack Baldry <jack.baldry@grafana.com> * Fix broken link reference * Fix `queries-and-conditions` * Fix `alert-rule-evaluation` ref link * Fix aliases + inline doc comments * Fix broken link --------- Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> Co-authored-by: Jack Baldry <jack.baldry@grafana.com>
65 lines
6.8 KiB
Markdown
65 lines
6.8 KiB
Markdown
---
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aliases:
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- ../../fundamentals/contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/fundamentals/contact-points/
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- ../../fundamentals/contact-points/contact-point-types/ # /docs/grafana/<GRAFANA_VERSION>/alerting/fundamentals/contact-points/contact-point-types/
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- ../../contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/contact-points/
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- ../../unified-alerting/contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/unified-alerting/contact-points/
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canonical: https://grafana.com/docs/grafana/latest/alerting/fundamentals/notifications/contact-points/
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description: Learn about contact points and the supported contact point integrations
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keywords:
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- grafana
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- alerting
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- guide
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- contact point
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- notification channel
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- create
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labels:
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products:
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- cloud
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- enterprise
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- oss
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title: Contact points
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weight: 112
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---
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# Contact points
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Contact points contain the configuration for sending notifications. A contact point is a list of integrations, each of which sends a notification to a particular email address, service or URL. Contact points can have multiple integrations of the same kind, or a combination of integrations of different kinds. For example, a contact point could contain a Pagerduty integration; an email and Slack integration; or a Pagerduty integration, a Slack integration, and two email integrations. You can also configure a contact point with no integrations; in which case no notifications are sent.
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A contact point cannot send notifications until it has been added to a notification policy. A notification policy can only send alerts to one contact point, but a contact point can be added to a number of notification policies at the same time. When an alert matches a notification policy, the alert is sent to the contact point in that notification policy, which then sends a notification to each integration in its configuration.
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Contact points can be configured for the Grafana Alertmanager as well as external alertmanagers.
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You can also use notification templating to customize notification messages for contact point integrations.
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**Note:**
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If you've created an OnCall contact point in the Grafana OnCall application, you can view it in the Alerting application.
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## Supported contact point integrations
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The following table lists the contact point integrations supported by Grafana.
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| Name | Type | Grafana Alertmanager | Other Alertmanagers |
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| ------------------------------------------------ | ------------------------- | -------------------- | -------------------------------------------------------------------------------------------------------- |
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| [DingDing](https://www.dingtalk.com/en) | `dingding` | Supported | N/A |
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| [Discord](https://discord.com/) | `discord` | Supported | N/A |
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| Email | `email` | Supported | Supported |
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| [Google Chat](https://chat.google.com/) | `googlechat` | Supported | N/A |
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| [Kafka](https://kafka.apache.org/) | `kafka` | Supported | N/A |
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| [Line](https://line.me/en/) | `line` | Supported | N/A |
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| [Microsoft Teams](https://teams.microsoft.com/) | `teams` | Supported | Supported |
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| [Opsgenie](https://atlassian.com/opsgenie/) | `opsgenie` | Supported | Supported |
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| [Pagerduty](https://www.pagerduty.com/) | `pagerduty` | Supported | Supported |
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| [Prometheus Alertmanager](https://prometheus.io) | `prometheus-alertmanager` | Supported | N/A |
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| [Pushover](https://pushover.net/) | `pushover` | Supported | Supported |
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| [Sensu Go](https://docs.sensu.io/sensu-go/) | `sensugo` | Supported | N/A |
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| [Slack](https://slack.com/) | `slack` | Supported | Supported |
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| [Telegram](https://telegram.org/) | `telegram` | Supported | N/A |
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| [Threema](https://threema.ch/) | `threema` | Supported | N/A |
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| [VictorOps](https://help.victorops.com/) | `victorops` | Supported | Supported |
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| Webhook | `webhook` | Supported | Supported ([different format](https://prometheus.io/docs/alerting/latest/configuration/#webhook_config)) |
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| Cisco Webex Teams | `webex` | Supported | Supported |
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| WeCom | `wecom` | Supported | N/A |
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| [Zenduty](https://www.zenduty.com/) | `webhook` | Supported | N/A |
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