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* updated all text related to panel actions menu * removed to do notes and updated intro text for panel inspect * added screenshot * added indents * replaced panel links image and updated intro text * added missed panel header related updates * updated panel editor overview image * chunked out steps per review feedback
44 lines
1.7 KiB
Markdown
44 lines
1.7 KiB
Markdown
---
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description: Learn how to send a panel to Grafana Labs support for troubleshooting
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keywords:
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- grafana
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- troubleshooting
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- support
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- dashboards
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title: Send a panel to Grafana Labs support
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menutitle: Send panel to support
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weight: 100
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---
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# Send a panel to Grafana Labs support
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When you encounter problems with any of your visualizations, you can send the panel JSON model to Grafana Labs Technical Support and request help with troubleshooting your issue.
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The panel that you send includes all query response data and all visualizations settings. Upon receiving your panel, Grafana Labs Technical Support imports your data into a local version of Grafana and begins researching your problem.
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1. Open the dashboard that contains the panel you want to send to Grafana Labs.
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1. Hover over any part of the panel to display the actions menu on the top right corner.
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1. Click the menu and select **More > Get help**.
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Grafana opens a standalone support dashboard that contains the data you are sending to Grafana Labs Technical Support.
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If you enable iframes, the support dashboard includes the visualization that looks similar to the following image.
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1. To send the panel data to Grafana Labs via Github:
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a. Click **Copy to clipboard**.
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b. In the [Grafana/Grafana](https://github.com/grafana/grafana) repository, create an issue, and paste the contents of the support dashboard.
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1. To send the panel data to Grafana Labs via a support ticket:
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a. Click **Dashboard**.
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Grafana downloads the support dashboard to a TXT file.
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b. Attach the TXT file to a support ticket that you send to Grafana Labs Technical Support.
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