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* Set every page to have defaults of 'Enterprise' and 'Open source' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration pages to have of 'Cloud', 'Enterprise', and 'Open source' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/enterprise-licensing pages to have 'Enterprise' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/organization-management pages to have 'Enterprise' and 'Open source' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/provisioning pages to have 'Enterprise' and 'Open source' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/recorded-queries pages to have labels cloud,enterprise * Set administration/roles-and-permissions/access-control pages to have labels cloud,enterprise Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/stats-and-license pages to have labels cloud,enterprise * Set alerting pages to have labels cloud,enterprise,oss * Set breaking-changes pages to have labels cloud,enterprise,oss * Set dashboards pages to have labels cloud,enterprise,oss * Set datasources pages to have labels cloud,enterprise,oss * Set explore pages to have labels cloud,enterprise,oss * Set fundamentals pages to have labels cloud,enterprise,oss * Set introduction/grafana-cloud pages to have labels cloud Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Fix introduction pages products Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set panels-visualizations pages to have labels cloud,enterprise,oss * Set release-notes pages to have labels cloud,enterprise,oss * Set search pages to have labels cloud,enterprise,oss * Set setup-grafana/configure-security/audit-grafana pages to have labels cloud,enterprise Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set setup-grafana/configure-security/configure-authentication pages to have labels cloud,enterprise,oss * Set setup-grafana/configure-security/configure-authentication/enhanced-ldap pages to have labels cloud,enterprise * Set setup-grafana/configure-security/configure-authentication/saml pages to have labels cloud,enterprise * Set setup-grafana/configure-security/configure-database-encryption/encrypt-secrets-using-hashicorp-key-vault pages to have labels cloud,enterprise * Set setup-grafana/configure-security/configure-request-security pages to have labels cloud,enterprise,oss Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set setup-grafana/configure-security/configure-team-sync pages to have labels cloud,enterprise Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set setup-grafana/configure-security/export-logs pages to have labels cloud,enterprise Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set troubleshooting pages to have labels cloud,enterprise,oss * Set whatsnew pages to have labels cloud,enterprise,oss * Apply updated labels from review Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> Co-authored-by: Isabel <76437239+imatwawana@users.noreply.github.com> --------- Signed-off-by: Jack Baldry <jack.baldry@grafana.com> Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> Co-authored-by: Isabel <76437239+imatwawana@users.noreply.github.com>
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| description | keywords | labels | menutitle | title | weight | |||||||||
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| Learn how to send a panel to Grafana Labs support for troubleshooting |
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Send panel to support | Send a panel to Grafana Labs support | 100 |
Send a panel to Grafana Labs support
When you encounter problems with any of your visualizations, you can send the panel JSON model to Grafana Labs Technical Support and request help with troubleshooting your issue.
The panel that you send includes all query response data and all visualizations settings. Upon receiving your panel, Grafana Labs Technical Support imports your data into a local version of Grafana and begins researching your problem.
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Open the dashboard that contains the panel you want to send to Grafana Labs.
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Hover over any part of the panel to display the actions menu on the top right corner.
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Click the menu and select More > Get help.
Grafana opens a standalone support dashboard that contains the data you are sending to Grafana Labs Technical Support.
If you enable iframes, the support dashboard includes the visualization that looks similar to the following image.
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To send the panel data to Grafana Labs via Github:
a. Click Copy to clipboard.
b. In the Grafana/Grafana repository, create an issue, and paste the contents of the support dashboard.
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To send the panel data to Grafana Labs via a support ticket:
a. Click Dashboard.
Grafana downloads the support dashboard to a TXT file.
b. Attach the TXT file to a support ticket that you send to Grafana Labs Technical Support.