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---
aliases:
- ../../fundamentals/contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/fundamentals/contact-points/
- ../../fundamentals/contact-points/contact-point-types/ # /docs/grafana/<GRAFANA_VERSION>/alerting/fundamentals/contact-points/contact-point-types/
- ../../contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/contact-points/
- ../../unified-alerting/contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/unified-alerting/contact-points/
canonical: https://grafana.com/docs/grafana/latest/alerting/fundamentals/notifications/contact-points/
description: Learn about contact points and the supported contact point integrations
keywords:
- grafana
- alerting
- guide
- contact point
- notification channel
- create
labels:
products:
- cloud
- enterprise
- oss
title: Contact points
weight: 112
refs:
contact-point-integrations:
- pattern: /docs/grafana/
destination: /docs/grafana/<GRAFANA_VERSION>/alerting/configure-notifications/manage-contact-points#list-of-supported-integrations
- pattern: /docs/grafana-cloud/
destination: /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/manage-contact-points#list-of-supported-integrations
---
# Contact points
Contact points contain the configuration for sending alert notifications. You can assign a contact point either in the alert rule or notification policy options.
A contact point is a [list of integrations](ref:contact-point-integrations), each of which sends a notification to a particular email, webhook, or service such as Slack, Pagerduty, or Grafana OnCall. Each contact point also defines the notification message to be sent, which can use the predefined message, a custom message, or notification templates.
Contact points can have multiple integrations of the same kind, or a combination of integrations of different kinds. For example, a contact point could contain a Pagerduty integration; an email and Slack integration; or a Pagerduty integration, a Slack integration, and two email integrations.
You can also configure a contact point with no integrations; in which case no notifications are sent.