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grafana/docs/sources/alerting/manage-notifications/create-message-template.md
brendamuir 596b4fecb0 Docs: Refactors notifications in alerting (#57653) 
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/docs/grafana/latest/alerting/contact-points/message-templating/
/docs/grafana/latest/alerting/contact-points/message-templating/create-message-template/
/docs/grafana/latest/alerting/message-templating/
/docs/grafana/latest/alerting/unified-alerting/message-templating/
/docs/grafana/latest/alerting/contact-points/message-templating/delete-message-template/
/docs/grafana/latest/alerting/contact-points/message-templating/edit-message-template/
/docs/grafana/latest/alerting/manage-notifications/create-message-template/
grafana
alerting
guide
contact point
templating
Create and edit message templates 200

Create and edit message templates

You can use message templates to customize notification messages for the contact point types.

To create a message template:

  1. In the Grafana menu, click the Alerting (bell) icon to open the Alerting page listing existing alerts.
  2. In the Alerting page, click Contact points to open the page listing existing contact points.
  3. From Alertmanager drop-down, select an external Alertmanager to create and manage templates for the external data source. Otherwise, keep the default option of Grafana. {{< figure max-width="250px" src="/static/img/docs/alerting/unified/contact-points-select-am-8-0.gif" caption="Select Alertmanager" >}}
  4. Click Add template.
  5. In Name, add a descriptive name.
  6. In Content, add the content of the template.
  7. Click Save template button at the bottom of the page.

The define tag in the Content section assigns the template name. This tag is optional, and when omitted, the template name is derived from the Name field. When both are specified, it is a best practice to ensure that they are the same.

To edit a message template:

  1. In the Alerting page, click Contact points to open the page listing existing contact points.
  2. In the Template table, find the template you want to edit, then click the Edit (pen icon).
  3. Make your changes, then click Save template.

To delete a message template:

  1. In the Alerting page, click Contact points to open the page listing existing contact points.
  2. In the Template table, find the template you want to delete, then click the Delete (trash icon).
  3. In the confirmation dialog, click Yes, delete to delete the template.

Use caution when deleting a template since Grafana does not prevent you from deleting templates that are in use.