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grafana/docs/sources/alerting/contact-points/message-templating/create-message-template.md
JitaC f5a3ac855d Docs: Refactor contact points section of alerting docs (#49758) 
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/docs/grafana/latest/alerting/contact-points/message-templating/
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/docs/grafana/latest/alerting/unified-alerting/message-templating/
grafana
alerting
guide
contact point
templating
Create message template 100

Create a message template

You can use message templates to customize notification messages for the contact point types.

To create a message tempplate:

  1. In the Grafana menu, click the Alerting (bell) icon to open the Alerting page listing existing alerts.
  2. In the Alerting page, click Contact points to open the page listing existing contact points.
  3. From Alertmanager drop-down, select an external Alertmanager to create and manage templates for the external data source. Otherwise, keep the default option of Grafana. {{< figure max-width="250px" src="/static/img/docs/alerting/unified/contact-points-select-am-8-0.gif" caption="Select Alertmanager" >}}
  4. Click Add template.
  5. In Name, add a descriptive name.
  6. In Content, add the content of the template.
  7. Click Save template button at the bottom of the page.

The define tag in the Content section assigns the template name. This tag is optional, and when omitted, the template name is derived from the Name field. When both are specified, it is a best practice to ensure that they are the same.