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* Set every page to have defaults of 'Enterprise' and 'Open source' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration pages to have of 'Cloud', 'Enterprise', and 'Open source' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/enterprise-licensing pages to have 'Enterprise' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/organization-management pages to have 'Enterprise' and 'Open source' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/provisioning pages to have 'Enterprise' and 'Open source' labels Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/recorded-queries pages to have labels cloud,enterprise * Set administration/roles-and-permissions/access-control pages to have labels cloud,enterprise Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set administration/stats-and-license pages to have labels cloud,enterprise * Set alerting pages to have labels cloud,enterprise,oss * Set breaking-changes pages to have labels cloud,enterprise,oss * Set dashboards pages to have labels cloud,enterprise,oss * Set datasources pages to have labels cloud,enterprise,oss * Set explore pages to have labels cloud,enterprise,oss * Set fundamentals pages to have labels cloud,enterprise,oss * Set introduction/grafana-cloud pages to have labels cloud Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Fix introduction pages products Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set panels-visualizations pages to have labels cloud,enterprise,oss * Set release-notes pages to have labels cloud,enterprise,oss * Set search pages to have labels cloud,enterprise,oss * Set setup-grafana/configure-security/audit-grafana pages to have labels cloud,enterprise Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set setup-grafana/configure-security/configure-authentication pages to have labels cloud,enterprise,oss * Set setup-grafana/configure-security/configure-authentication/enhanced-ldap pages to have labels cloud,enterprise * Set setup-grafana/configure-security/configure-authentication/saml pages to have labels cloud,enterprise * Set setup-grafana/configure-security/configure-database-encryption/encrypt-secrets-using-hashicorp-key-vault pages to have labels cloud,enterprise * Set setup-grafana/configure-security/configure-request-security pages to have labels cloud,enterprise,oss Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set setup-grafana/configure-security/configure-team-sync pages to have labels cloud,enterprise Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set setup-grafana/configure-security/export-logs pages to have labels cloud,enterprise Signed-off-by: Jack Baldry <jack.baldry@grafana.com> * Set troubleshooting pages to have labels cloud,enterprise,oss * Set whatsnew pages to have labels cloud,enterprise,oss * Apply updated labels from review Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> Co-authored-by: Isabel <76437239+imatwawana@users.noreply.github.com> --------- Signed-off-by: Jack Baldry <jack.baldry@grafana.com> Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com> Co-authored-by: Isabel <76437239+imatwawana@users.noreply.github.com>
49 lines
1.8 KiB
Markdown
49 lines
1.8 KiB
Markdown
---
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description: Learn how to send a panel to Grafana Labs support for troubleshooting
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keywords:
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- grafana
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- troubleshooting
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- support
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- dashboards
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labels:
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products:
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- cloud
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- enterprise
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- oss
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menutitle: Send panel to support
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title: Send a panel to Grafana Labs support
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weight: 100
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---
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# Send a panel to Grafana Labs support
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When you encounter problems with any of your visualizations, you can send the panel JSON model to Grafana Labs Technical Support and request help with troubleshooting your issue.
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The panel that you send includes all query response data and all visualizations settings. Upon receiving your panel, Grafana Labs Technical Support imports your data into a local version of Grafana and begins researching your problem.
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1. Open the dashboard that contains the panel you want to send to Grafana Labs.
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1. Hover over any part of the panel to display the actions menu on the top right corner.
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1. Click the menu and select **More > Get help**.
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Grafana opens a standalone support dashboard that contains the data you are sending to Grafana Labs Technical Support.
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If you enable iframes, the support dashboard includes the visualization that looks similar to the following image.
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1. To send the panel data to Grafana Labs via Github:
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a. Click **Copy to clipboard**.
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b. In the [Grafana/Grafana](https://github.com/grafana/grafana) repository, create an issue, and paste the contents of the support dashboard.
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1. To send the panel data to Grafana Labs via a support ticket:
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a. Click **Dashboard**.
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Grafana downloads the support dashboard to a TXT file.
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b. Attach the TXT file to a support ticket that you send to Grafana Labs Technical Support.
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