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Pepe Cano 21fe9480a1 docs(alerting): Configure Grafana IRM (#103549)
* docs(alerting): Configure Grafana IRM

* update `PagerDuty`
2025-04-07 18:51:49 +02:00

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2.3 KiB
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---
aliases:
- ../../fundamentals/contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/fundamentals/contact-points/
- ../../fundamentals/contact-points/contact-point-types/ # /docs/grafana/<GRAFANA_VERSION>/alerting/fundamentals/contact-points/contact-point-types/
- ../../contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/contact-points/
- ../../unified-alerting/contact-points/ # /docs/grafana/<GRAFANA_VERSION>/alerting/unified-alerting/contact-points/
canonical: https://grafana.com/docs/grafana/latest/alerting/fundamentals/notifications/contact-points/
description: Learn about contact points and the supported contact point integrations
keywords:
- grafana
- alerting
- guide
- contact point
- notification channel
- create
labels:
products:
- cloud
- enterprise
- oss
title: Contact points
weight: 112
refs:
configure-contact-points:
- pattern: /docs/grafana/
destination: /docs/grafana/<GRAFANA_VERSION>/alerting/configure-notifications/manage-contact-points
- pattern: /docs/grafana-cloud/
destination: /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/manage-contact-points
---
# Contact points
Contact points contain the configuration for sending alert notifications. You can assign a contact point either in the alert rule or notification policy options.
A contact point includes one or more contact point integrations for sending alert notifications, such as:
{{< column-list >}}
- Alertmanager
- Amazon SNS
- Cisco Webex Teams
- DingDing
- Discord
- Email
- Google Chat
- Grafana IRM
- Jira
- Kafka REST Proxy
- Line
- Microsoft Teams
- MQTT
- Opsgenie
- PagerDuty
- Pushover
- Sensu Go
- Slack
- Telegram
- Threema Gateway
- VictorOps
- Webhook
- WeCom
{{< /column-list >}}
For example, a contact point could contain a PagerDuty integration; an email and Slack integration; or a PagerDuty integration, a Slack integration, and two email integrations. You can also configure a contact point with no integrations; in which case no notifications are sent.
Each contact point integration can also define the notification message to be sent, which can use the predefined message, a custom message, or notification templates.
For a complete list of supported integrations and more details about contact points, refer to [Configure contact points](ref:configure-contact-points).