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Pepe Cano d0154e8e77 docs(alerting): admonition for webhook features that are not GA in GC (#104331)
* docs(alerting): admonition for webhook features that are not GA in GC

* fix plural

* minor copy change
2025-04-22 22:45:48 +02:00

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Markdown

---
aliases:
- ../../../fundamentals/contact-points/notifiers/webhook-notifier/ # /docs/grafana/<GRAFANA_VERSION>/alerting/fundamentals/contact-points/notifiers/webhook-notifier/
- ../../../fundamentals/contact-points/webhook-notifier/ # /docs/grafana/<GRAFANA_VERSION>/alerting/fundamentals/contact-points/webhook-notifier/
- ../../../manage-notifications/manage-contact-points/webhook-notifier/ # /docs/grafana/<GRAFANA_VERSION>/alerting/manage-notifications/manage-contact-points/webhook-notifier/
- alerting/manage-notifications/manage-contact-points/webhook-notifier/
- ../../../alerting-rules/manage-contact-points/integrations/webhook-notifier/ # /docs/grafana/<GRAFANA_VERSION>/alerting/alerting-rules/manage-contact-points/integrations/webhook-notifier/
canonical: https://grafana.com/docs/grafana/latest/alerting/configure-notifications/manage-contact-points/integrations/webhook-notifier/
description: Configure the webhook notifier integration for Alerting
keywords:
- grafana
- alerting
- guide
- contact point
- templating
labels:
products:
- cloud
- enterprise
- oss
menuTitle: Webhook
title: Configure the webhook notifier for Alerting
weight: 165
refs:
notification-templates:
- pattern: /docs/grafana/
destination: /docs/grafana/<GRAFANA_VERSION>/alerting/configure-notifications/template-notifications/
- pattern: /docs/grafana-cloud/
destination: /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/template-notifications/
configure-contact-points:
- pattern: /docs/grafana/
destination: /docs/grafana/<GRAFANA_VERSION>/alerting/configure-notifications/manage-contact-points/
- pattern: /docs/grafana-cloud/
destination: /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/manage-contact-points/
notification-templates-namespaced-functions:
- pattern: /docs/grafana/
destination: /docs/grafana/<GRAFANA_VERSION>/alerting/configure-notifications/template-notifications/reference/#namespaced-functions
- pattern: /docs/grafana-cloud/
destination: /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/template-notifications/reference/#namespaced-functions
---
# Configure webhook notifications
Use the webhook integration in contact points to send alert notifications to your webhook.
The webhook integration is a flexible way to integrate alerts into your system. When a notification is triggered, it sends a JSON request with alert details and additional data to the webhook endpoint.
## Configure webhook for a contact point
To create a contact point with webhook integration, complete the following steps.
1. Navigate to **Alerts & IRM** -> **Alerting** -> **Contact points**.
1. Click **+ Add contact point**.
1. Enter a name for the contact point.
1. From the **Integration** list, select **Webhook**.
1. In the **URL** field, copy in your Webhook URL.
1. (Optional) Configure [additional settings](#webhook-settings).
1. Click **Save contact point**.
For more details on contact points, including how to test them and enable notifications, refer to [Configure contact points](ref:configure-contact-points).
## Webhook settings
| Option | Description |
| ------ | ---------------- |
| URL | The Webhook URL. |
#### Optional settings
| Option | Description |
| --------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| HTTP Method | Specifies the HTTP method to use: `POST` or `PUT`. |
| Basic Authentication Username | Username for HTTP Basic Authentication. |
| Basic Authentication Password | Password for HTTP Basic Authentication. |
| Authentication Header Scheme | Scheme for the `Authorization` Request Header. Default is `Bearer`. |
| Authentication Header Credentials | Credentials for the `Authorization` Request header. |
| Extra Headers | Additional HTTP headers to include in the request. You can also override the default `Content-Type: application/json` header to specify a different content type for the request payload. |
| Max Alerts | Maximum number of alerts to include in a notification. Any alerts exceeding this limit are ignored. `0` means no limit. |
| TLS | TLS configuration options, including CA certificate, client certificate, and client key. |
| HMAC Signature | HMAC signature configuration options. |
{{< admonition type="note" >}}
You can configure either HTTP Basic Authentication or the Authorization request header, but not both.
{{< /admonition >}}
#### HMAC signature
You can secure your webhook notifications using HMAC signatures to verify the authenticity and integrity of the requests. When enabled, Grafana signs the webhook payload with a shared secret using HMAC-SHA256.
| Option | Description |
| ---------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Secret | The shared secret key used to generate the HMAC signature. |
| Header | The HTTP header where the signature will be set. Default is `X-Grafana-Alerting-Signature`. |
| Timestamp Header | Optional header to include a timestamp in the signature calculation. When specified, Grafana will set a Unix timestamp in this header and include it in the HMAC calculation. This provides protection against replay attacks. |
When HMAC signing is configured, Grafana generates a signature using HMAC-SHA256 with your secret key. If a timestamp header is specified, a Unix timestamp is included in the signature calculation. The signature is calculated as:
```
HMAC(timestamp + ":" + body)
```
The timestamp is sent in the specified header. If no timestamp header is specified, the signature is calculated just from the request body. The signature is sent as a hex-encoded string in the specified signature header.
##### Validate a request
To validate incoming webhook requests from Grafana, follow these steps:
1. Extract the signature from the header (default is `X-Grafana-Alerting-Signature`).
2. If you configured a timestamp header, extract the timestamp value and verify it's recent to prevent replay attacks.
3. Calculate the expected signature:
- Create an HMAC-SHA256 hash using your shared secret
- If using timestamps, include the timestamp followed by a colon (`:`) before the request body
- Hash the raw request body
- Convert the result to a hexadecimal string
4. Compare the calculated signature with the one in the request header.
#### Optional settings using templates
Use the following settings to include custom data within the [JSON payload](#body). Both options support using [notification templates](ref:notification-templates).
| Option | Description |
| --------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------- |
| Title | Sends the value as a string in the `title` field of the [JSON payload](#body). Supports [notification templates](ref:notification-templates). |
| Message | Sends the value as a string in the `message` field of the [JSON payload](#body). Supports [notification templates](ref:notification-templates). |
| [Custom Payload](#custom-payload) | Optionally override the default payload format with a custom template. |
#### Optional notification settings
| Option | Description |
| ------------------------ | ------------------------------------------------------------------- |
| Disable resolved message | Enable this option to prevent notifications when an alert resolves. |
## Default JSON payload
The following example shows the payload of a webhook notification containing information about two firing alerts:
```json
{
"receiver": "My Super Webhook",
"status": "firing",
"orgId": 1,
"alerts": [
{
"status": "firing",
"labels": {
"alertname": "High memory usage",
"team": "blue",
"zone": "us-1"
},
"annotations": {
"description": "The system has high memory usage",
"runbook_url": "https://myrunbook.com/runbook/1234",
"summary": "This alert was triggered for zone us-1"
},
"startsAt": "2021-10-12T09:51:03.157076+02:00",
"endsAt": "0001-01-01T00:00:00Z",
"generatorURL": "https://play.grafana.org/alerting/1afz29v7z/edit",
"fingerprint": "c6eadffa33fcdf37",
"silenceURL": "https://play.grafana.org/alerting/silence/new?alertmanager=grafana&matchers=alertname%3DT2%2Cteam%3Dblue%2Czone%3Dus-1",
"dashboardURL": "",
"panelURL": "",
"values": {
"B": 44.23943737541908,
"C": 1
}
},
{
"status": "firing",
"labels": {
"alertname": "High CPU usage",
"team": "blue",
"zone": "eu-1"
},
"annotations": {
"description": "The system has high CPU usage",
"runbook_url": "https://myrunbook.com/runbook/1234",
"summary": "This alert was triggered for zone eu-1"
},
"startsAt": "2021-10-12T09:56:03.157076+02:00",
"endsAt": "0001-01-01T00:00:00Z",
"generatorURL": "https://play.grafana.org/alerting/d1rdpdv7k/edit",
"fingerprint": "bc97ff14869b13e3",
"silenceURL": "https://play.grafana.org/alerting/silence/new?alertmanager=grafana&matchers=alertname%3DT1%2Cteam%3Dblue%2Czone%3Deu-1",
"dashboardURL": "",
"panelURL": "",
"values": {
"B": 44.23943737541908,
"C": 1
}
}
],
"groupLabels": {},
"commonLabels": {
"team": "blue"
},
"commonAnnotations": {},
"externalURL": "https://play.grafana.org/",
"version": "1",
"groupKey": "{}:{}",
"truncatedAlerts": 0,
"title": "[FIRING:2] (blue)",
"state": "alerting",
"message": "**Firing**\n\nLabels:\n - alertname = T2\n - team = blue\n - zone = us-1\nAnnotations:\n - description = This is the alert rule checking the second system\n - runbook_url = https://myrunbook.com\n - summary = This is my summary\nSource: https://play.grafana.org/alerting/1afz29v7z/edit\nSilence: https://play.grafana.org/alerting/silence/new?alertmanager=grafana&matchers=alertname%3DT2%2Cteam%3Dblue%2Czone%3Dus-1\n\nLabels:\n - alertname = T1\n - team = blue\n - zone = eu-1\nAnnotations:\nSource: https://play.grafana.org/alerting/d1rdpdv7k/edit\nSilence: https://play.grafana.org/alerting/silence/new?alertmanager=grafana&matchers=alertname%3DT1%2Cteam%3Dblue%2Czone%3Deu-1\n"
}
```
### Body
The JSON payload of webhook notifications includes the following key-value pairs:
| Key | Type | Description |
| ------------------- | ------------------------- | -------------------------------------------------------------------------------- |
| `receiver` | string | Name of the contact point. |
| `status` | string | Current status of the alert, `firing` or `resolved`. |
| `orgId` | number | ID of the organization related to the payload. |
| `alerts` | array of [alerts](#alert) | Alerts that are triggering. |
| `groupLabels` | object | Labels that are used for grouping, map of string keys to string values. |
| `commonLabels` | object | Labels that all alarms have in common, map of string keys to string values. |
| `commonAnnotations` | object | Annotations that all alarms have in common, map of string keys to string values. |
| `externalURL` | string | External URL to the Grafana instance sending this webhook. |
| `version` | string | Version of the payload structure. |
| `groupKey` | string | Key that is used for grouping. |
| `truncatedAlerts` | number | Number of alerts that were truncated. |
| `state` | string | State of the alert group (either `alerting` or `ok`). |
The following key-value pairs are also included in the JSON payload and can be configured in the [webhook settings using notification templates](#optional-settings-using-templates).
| Key | Type | Description |
| --------- | ------ | -------------------------------------------------------------------------------------------------------------------- |
| `title` | string | Custom title. Configurable in [webhook settings using notification templates](#optional-settings-using-templates). |
| `message` | string | Custom message. Configurable in [webhook settings using notification templates](#optional-settings-using-templates). |
### Alert
The Alert object represents an alert included in the notification group, as provided by the [`alerts` field](#body).
| Key | Type | Description |
| -------------- | ------ | ----------------------------------------------------------------------------------- |
| `status` | string | Current status of the alert, `firing` or `resolved`. |
| `labels` | object | Labels that are part of this alert, map of string keys to string values. |
| `annotations` | object | Annotations that are part of this alert, map of string keys to string values. |
| `startsAt` | string | Start time of the alert. |
| `endsAt` | string | End time of the alert, default value when not resolved is `0001-01-01T00:00:00Z`. |
| `values` | object | Values that triggered the current status. |
| `generatorURL` | string | URL of the alert rule in the Grafana UI. |
| `fingerprint` | string | The labels fingerprint, alarms with the same labels will have the same fingerprint. |
| `silenceURL` | string | URL to silence the alert rule in the Grafana UI. |
| `dashboardURL` | string | A link to the Grafana Dashboard if the alert has a Dashboard UID annotation. |
| `panelURL` | string | A link to the panel if the alert has a Panel ID annotation. |
| `imageURL` | string | URL of a screenshot of a panel assigned to the rule that created this notification. |
## Custom Payload
{{< admonition type="note" >}}
Custom Payload is not yet [generally available](https://grafana.com/docs/release-life-cycle/#general-availability) in Grafana Cloud.
{{< /admonition >}}
The `Custom Payload` option allows you to completely customize the webhook payload using templates. This gives you full control over the structure and content of the webhook request.
| Option | Description |
| ----------------- | --------------------------------------------------------------------------------------------------------- |
| Payload Template | Template string that defines the structure of the webhook payload. |
| Payload Variables | Key-value pairs that define additional variables available in the template under `.Vars.<variable_name>`. |
Example of a custom payload template that includes variables:
```
{
"alert_name": "{{ .CommonLabels.alertname }}",
"status": "{{ .Status }}",
"environment": "{{ .Vars.environment }}",
"custom_field": "{{ .Vars.custom_field }}"
}
```
{{< admonition type="note" >}}
When using Custom Payload, the Title and Message fields are ignored as the entire payload structure is determined by your template.
{{< /admonition >}}
### JSON Template Functions
When creating custom payloads, several template functions are available to help generate valid JSON structures. These include functions for creating dictionaries (`coll.Dict`), arrays (`coll.Slice`, `coll.Append`), and converting between JSON strings and objects (`data.ToJSON`, `data.JSON`).
For detailed information about these and other template functions, refer to [notification template functions](ref:notification-templates-namespaced-functions).
Example using JSON helper functions:
{{< docs/shared lookup="alerts/example-custom-json-payload.md" source="grafana" version="<GRAFANA_VERSION>" >}}