weixin-java-common/src/main/java/me/chanjar/weixin/common/api/WxConsts.java

@@ -29,6 +29,7 @@ public class WxConsts {
   public static final String CUSTOM_MSG_MUSIC = "music";
   public static final String CUSTOM_MSG_NEWS = "news";
   public static final String CUSTOM_MSG_FILE = "file";
+  public static final String CUSTOM_MSG_TRANSFER_CUSTOMER_SERVICE = "transfer_customer_service";
   
   ///////////////////////
   // 群发消息的消息类型

weixin-java-mp/src/main/java/me/chanjar/weixin/mp/bean/WxMpXmlOutMessage.java

@@ -121,4 +121,12 @@ public abstract class WxMpXmlOutMessage implements Serializable {
   public static NewsBuilder NEWS() {
     return new NewsBuilder();
   }
+ /**
+   * 获得客服消息builder
+   *
+   * @return
+   */
+  public static TransferCustomerServiceBuilder TRANSFER_CUSTOMER_SERVICE() {
+    return new TransferCustomerServiceBuilder();
+  }
 }

weixin-java-mp/src/main/java/me/chanjar/weixin/mp/bean/WxMpXmlOutTransferCustomerServiceMessage.java

@@ -0,0 +1,41 @@
+package me.chanjar.weixin.mp.bean;
+
+import com.thoughtworks.xstream.annotations.XStreamAlias;
+import com.thoughtworks.xstream.annotations.XStreamConverter;
+import me.chanjar.weixin.common.api.WxConsts;
+import me.chanjar.weixin.common.util.xml.XStreamCDataConverter;
+import me.chanjar.weixin.common.util.xml.XStreamMediaIdConverter;
+
+@XStreamAlias("xml")
+public class WxMpXmlOutTransferCustomerServiceMessage extends WxMpXmlOutMessage {
+  @XStreamAlias("TransInfo")
+  protected final TransInfo transInfo = new TransInfo();
+
+  public WxMpXmlOutTransferCustomerServiceMessage() {
+    this.msgType = WxConsts.CUSTOM_MSG_TRANSFER_CUSTOMER_SERVICE;
+  }
+
+  public String getKfAccount() {
+    return transInfo.getKfAccount();
+  }
+
+  public void setKfAccount(String kfAccount) {
+    transInfo.setKfAccount(kfAccount);
+  }
+
+  @XStreamAlias("TransInfo")
+  public static class TransInfo {
+
+    @XStreamAlias("KfAccount")
+    @XStreamConverter(value=XStreamCDataConverter.class)
+    private String kfAccount;
+
+    public String getKfAccount() {
+      return kfAccount;
+    }
+
+    public void setKfAccount(String kfAccount) {
+      this.kfAccount = kfAccount;
+    }
+  }
+}

weixin-java-mp/src/main/java/me/chanjar/weixin/mp/bean/outxmlbuilder/TransferCustomerServiceBuilder.java

@@ -0,0 +1,19 @@
+package me.chanjar.weixin.mp.bean.outxmlbuilder;
+
+import me.chanjar.weixin.mp.bean.WxMpXmlOutTransferCustomerServiceMessage;
+
+/**
+ * 客服消息builder
+ * <pre>
+ * 用法: WxMpCustomMessage m = WxMpCustomMessage.TEXT().content(...).toUser(...).build();
+ * </pre>
+ *
+ * @author chanjarster
+ */
+public final class TransferCustomerServiceBuilder extends BaseBuilder<TransferCustomerServiceBuilder, WxMpXmlOutTransferCustomerServiceMessage> {
+  public WxMpXmlOutTransferCustomerServiceMessage build() {
+    WxMpXmlOutTransferCustomerServiceMessage m = new WxMpXmlOutTransferCustomerServiceMessage();
+    setCommon(m);
+    return m;
+  }
+}