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hyperswitch/api-reference-v2/essentials/error_codes.mdx
Narayan Bhat c8943eb289 refactor(openapi_v2): add merchant account v2 openapi (#5588) 
Co-authored-by: hyperswitch-bot[bot] <148525504+hyperswitch-bot[bot]@users.noreply.github.com>
2024-08-12 12:49:08 +00:00

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---
title: Error Codes
---
Hyperswitch uses Error codes, types, and messages to communicate errors during API calls. There are three types of error codes:
| Error Code | Type | Description |
| ---------- | --------------------- | ------------------------------------------------------------ |
| IR | Invalid Request Error | Error caused due to invalid fields and values in API request |
| CE | Connector Error | Errors originating from connector’s end |
| HE | Hyperswitch Error | Errors originating from Hyperswitch’s end |
| WE | Webhook Error | Errors related to Webhooks |
| Error Codes | HTTP Status codes | Error Type | Error message | Error Handling |
| ----------- | ------------------------------------- | --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| IR_00 | 501 | server_not_available | This API is under development and will be made available soon | No action required. If you require this feature, please reach out to Hyperswitch support |
| IR_01 | 401 | invalid_request_error | API key not provided or invalid API key used. Provide the API key in the Authorization header using api-key (e.g api-key: API_KEY) or create a new API key from the dashboard | Provide the API key in the Authorization header using api-key (e.g api-key: API_KEY) or create a new API key from the dashboard |
| IR_02 | 404 | invalid_request_error | Unrecognized request URL | Please recheck and enter the correct request URL. Refer to our API documentation |
| IR_03 | 405 | invalid_request_error | The HTTP method is not applicable for this API | Please recheck the HTTP method used in the request. Refer to our API documentation |
| IR_04 | 400 | invalid_request_error | Missing required param: “field_name” | Please pass the missing required parameter. Refer to our API documentation |
| IR_05 | 422 | invalid_request_error | “field_name” contains invalid data. Expected format is “expected_format” | Please pass the data in the expected format. Refer to our API documentation |
| IR_06 | 400 | invalid_request_error | “message” | Refer to our API documentation for required fields and format |
| IR_07 | 400 | invalid_request_error | Invalid value provided: “field_name” | Provide a valid value for the required fields in the expected format. Refer to our API documentation |
| IR_08 | 400 | invalid_request_error | Client secret was not provided | Provide the client secret received in payments/create API response |
| IR_09 | 400 | invalid_request_error | The client_secret provided does not match the client_secret associated with the Payment | Provide the same client secret received in payments/create API response for the corresponding payment |
| IR_10 | 400 | invalid_request_error | Customer has an existing mandate/subscription | Cancel the active mandates/subscriptions for the customer before proceeding to delete the customer data |
| IR_11 | 400 | invalid_request_error | Customer has already been redacted | Customer has already been redacted. No action required |
| IR_12 | 400 | invalid_request_error | Reached the maximum refund attempts | Maximum refund attempts reached for this payment. Please contact Hyperswitch support for attempting more refunds for the same payment |
| IR_13 | 400 | invalid_request_error | Refund amount exceeds the payment amount | Please verify and pass a refund amount equal to or less than the payment amount |
| IR_14 | 400 | invalid_request_error | This Payment could not be “current_flow” because it has a “field_name” of “current_value”. The expected state is “states” | Please verify the status of the payment and make sure that you are performing an action that is allowed for the current status of the payment |
| IR_15 | 400 | invalid_request_error | Invalid Ephemeral Key for the customer | Please pass the right Ephemeral key for the customer |
| IR_16 | 400 | invalid_request_error | “message” | Typically used when information involving multiple fields or previously provided information doesn’t satisfy a condition. Refer to our API documentation for required fields and format |
| IR_17 | 401 | invalid_request_error | Access forbidden, an invalid JWT token was used | Provide a valid JWT token to access the APIs |
| IR_18 | 401 | invalid_request_error | "message" | The user is not authorised to update the customer, Contact Org. Admin for the appropriate access. |
| IR_19 | 400 | invalid_request_error | "message" | Please check and retry with correct details. Refer to our API documentation |
| IR_20 | 400 | invalid_request_error | "flow" not supported by the "connector" | Requested flow is not supported for this Connector. |
| IR_21 | 400 | invalid_request_error | Missing required params | Please add the required params in the request. Refer to our API documentation |
| IR_22 | 403 | invalid_request_error | Access forbidden. Not authorized to access this "resource" | Contact Org. Admin for the appropriate access. |
| IR_23 | 400 | invalid_request_error | "message" | Use a supported file provider. Refer to our API documentation |
| IR_24 | 422 | processing_error | Invalid "wallet_name" wallet token | Share the correct wallet token. |
| IR_25 | 400 | invalid_request_error | Cannot delete the default payment method | Check if the Payment method is activated. Refer to Control centre to check this. |
| IR_26 | 400 | invalid_request_error | Invalid Cookie | Recheck the site setting for the cookies. |
| IR_27 | 404 | invalid_request_error | Extended card info does not exist | Recheck the card info shared in the request. |
| IR_28 | 400 | invalid_request_error | "message" | Use a valid currency. Refer to our API documentation |
| IR_29 | 422 | invalid_request_error | "message" | The data format is invalid for this request. Refer to our API documentation |
| IR_30 | 400 | invalid_request_error | Merchant connector account is configured with invalid config | Correct the config for merchant connector account |
| IR_31 | 400 | invalid_request_error | Card with the provided iin does not exist | Check the IIN (Issuer Identification Number) and ensure it is correct. |
| IR_32 | 400 | invalid_request_error | The provided card IIN length is invalid, please provide an iin with 6 or 8 digits | Provide a valid IIN with either 6 or 8 digits. |
| IR_33 | 400 | invalid_request_error | File not found / valid in the request | Ensure the required file is included in the request and is valid. Refer to our API documentation |
| IR_34 | 400 | invalid_request_error | Dispute id not found in the request | Ensure that a valid dispute ID is included in the request. |
| IR_35 | 400 | invalid_request_error | File purpose not found in the request or is invalid | Specify a valid file purpose in the request. |
| IR_36 | 400 | invalid_request_error | File content type not found / valid | Ensure the file content type is specified and is valid. |
| IR_37 | 404 | invalid_request_error | "message" | Check the request for the resource being accessed and ensure it exists. |
| IR_38 | 400 | invalid_request_error | "message" | Check for any duplicate entries in the request and correct them. |
| IR_39 | 400 | invalid_request_error | required payment method is not configured or configured incorrectly for all configured connectors | Verify that the required payment method is correctly configured for all connectors in use. |
| CE_00 | Status codes shared by the connectors | connector_error | “message” | The error code and message passed from the connectors. Refer to the respective connector’s documentation for more information on the error |
| CE_01 | 400 | processing_error | Payment failed during authorization with the connector. Retry payment | Retry the payment again as payment failed at the connector during authorization |
| CE_02 | 400 | processing_error | Payment failed during authentication with the connector. Retry payment | Retry the payment again as payment failed at the connector during authentication |
| CE_03 | 400 | processing_error | Capture attempt failed while processing with the connector | Capture failed for the payment at the connector. Please retry the payment |
| CE_04 | 400 | processing_error | The card data is invalid | Invalid card data passed. Please pass valid card data |
| CE_05 | 400 | processing_error | The card has expired | Card expired. Please pass valid card data |
| CE_06 | 400 | processing_error | Refund failed while processing with the connector. Retry refund | Refund failed to process at the connector. Please retry refund |
| CE_07 | 400 | processing_error | Verification failed while processing with the connector. Retry operation | Retry the operation again as verification failed at the connector |
| CE_08 | 400 | processing_error | Dispute operation failed while processing with connector. Retry operation | Retry the operation again as dispute failed at the connector |
| CE_09 | 400 | invalid_request_error | Payout validation failed | Retry the operation again with correct Payout details. |
| HE_00 | 422,500 | server_not_available | Resource not available right now, Please try again later. | Please Wait for a few moments and try again. If the error still persists, please reach out to Hyperswitch support |
| HE_01 | 400,422 | duplicate_request | Requested operation(Customer, Payments, Merchants, Refunds etc.) for these identifier already exists. | Please verify the Details(Customer, Payments, Merchants, Refunds, as applicable on the basis of request) and enter valid details. |
| HE_02 | 404 | object_not_found | Requested object(Customer, Payments, Merchants, Refunds etc.) does not exist in our records | Please verify the Details(Customer, Payments, Merchants, Refunds, as applicable on the basis of request) and enter valid details. |
| HE_03 | 500 | validation_error | Validation Failed for the requested operation with the given details. | Please verify the details again and enter valid details |
| HE_04 | 404 | object_not_found | Requested object(Customer, Payments, Merchants, Refunds etc.) does not exist in our records | Please verify the Details(Customer, Payments, Merchants, Refunds, as applicable on the basis of request) and enter valid details. |
| HE_05 | 500 | processing_error | Missing or invalid tenant details. | Please verify the tenant Details and try again. |
| WE_01 | 400 | invalid_request_error | Failed to authenticate the webhook | Please verify the authentication credentials and try again. |
| WE_02 | 400 | invalid_request_error | Bad request received in webhook | Check the request parameters and format, then try again. |
| WE_03 | 500 | router_error | There was some issue processing the webhook | Please try again later. If the issue persists, contact Hyperswitch support. |
| WE_04 | 404 | object_not_found | Webhook resource not found | Ensure the webhook URL is correct and the resource exists. |
| WE_05 | 400 | invalid_request_error | Unable to process the webhook body | Ensure the webhook body is correctly formatted and try again. |
| WE_06 | 400 | invalid_request_error | Merchant Secret set by merchant for webhook source verification is invalid | Verify the Merchant Secret, then try again. |
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