--- aliases: - ../../fundamentals/contact-points/ # /docs/grafana//alerting/fundamentals/contact-points/ - ../../fundamentals/contact-points/contact-point-types/ # /docs/grafana//alerting/fundamentals/contact-points/contact-point-types/ - ../../contact-points/ # /docs/grafana//alerting/contact-points/ - ../../unified-alerting/contact-points/ # /docs/grafana//alerting/unified-alerting/contact-points/ canonical: https://grafana.com/docs/grafana/latest/alerting/fundamentals/notifications/contact-points/ description: Learn about contact points and the supported contact point integrations keywords: - grafana - alerting - guide - contact point - notification channel - create labels: products: - cloud - enterprise - oss title: Contact points weight: 112 refs: contact-point-integrations: - pattern: /docs/grafana/ destination: /docs/grafana//alerting/configure-notifications/manage-contact-points#list-of-supported-integrations - pattern: /docs/grafana-cloud/ destination: /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/manage-contact-points#list-of-supported-integrations --- # Contact points Contact points contain the configuration for sending alert notifications. You can assign a contact point either in the alert rule or notification policy options. A contact point is a [list of integrations](ref:contact-point-integrations), each of which sends a notification to a particular email, webhook, or service such as Slack, Pagerduty, or Grafana OnCall. Each contact point also defines the notification message to be sent, which can use the predefined message, a custom message, or notification templates. Contact points can have multiple integrations of the same kind, or a combination of integrations of different kinds. For example, a contact point could contain a Pagerduty integration; an email and Slack integration; or a Pagerduty integration, a Slack integration, and two email integrations. You can also configure a contact point with no integrations; in which case no notifications are sent.