docs: update enterprise docs with license token renewal details (#99662)

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Mitch Seaman
2025-01-28 15:38:17 +01:00
committed by GitHub
parent 0cef2b9ae7
commit fe49b6279a

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@ -246,6 +246,14 @@ Your license is controlled by the following rules:
As the license expiration date approaches, you will see a banner in Grafana that encourages you to renew. To learn about how to renew your license and what happens in Grafana when a license expires, refer to [License expiration]({{< relref "#license-expiration" >}}). As the license expiration date approaches, you will see a banner in Grafana that encourages you to renew. To learn about how to renew your license and what happens in Grafana when a license expires, refer to [License expiration]({{< relref "#license-expiration" >}}).
**License token expiration:** Your license must contain a valid token, which renews periodically.
A license token is a digital key that activates your license. By default, license tokens renew every 7 days by calling the Grafana.com API. Short-lived license tokens enable more frequent validation that licenses are compliant, and allow for more frequent license updates - for example, adding users or invalidating a compromised license.
To view the details of your license token, sign in to Grafana Enterprise as a Server Administrator and visit **Administration** > **General** > **Statistics and licensing**. Token details are in the Token section under License Details.
License token renewal requires internet access, and requires that the `auto_refresh_license` [configuration setting](https://grafana.com/docs/grafana/latest/setup-grafana/configure-grafana/enterprise-configuration/#auto_refresh_license) be set to `true`. If your Grafana Enterprise instance cannot connect to the internet, contact your Grafana Labs account team for additional options for token renewal and license audit.
**Grafana License URL:** Your license does not work with an instance of Grafana with a different root URL. **Grafana License URL:** Your license does not work with an instance of Grafana with a different root URL.
The License URL is the complete URL of your Grafana instance, for example `https://grafana.your-company.com/`. It is defined in the [root_url]({{< relref "../../setup-grafana/configure-grafana/#root_url" >}}) configuration setting. The License URL is the complete URL of your Grafana instance, for example `https://grafana.your-company.com/`. It is defined in the [root_url]({{< relref "../../setup-grafana/configure-grafana/#root_url" >}}) configuration setting.