diff --git a/.github/ionic-issue-bot.yml b/.github/ionic-issue-bot.yml
new file mode 100644
index 0000000000..f42197aa5d
--- /dev/null
+++ b/.github/ionic-issue-bot.yml
@@ -0,0 +1,16 @@
+triage:
+  label: triage
+  dryRun: false
+
+support:
+  label: support
+  message: >
+    Thanks for the issue! This issue appears to be a support request. We use this issue tracker exclusively for
+    bug reports and feature requests. Please use our [forum](https://forum.ionicframework.com) or our
+    [slack channel](https://ionicworldwide.herokuapp.com/) for questions about the framework.
+    
+    
+    Thank you for using Ionic!
+  close: true
+  lock: true
+  dryRun: false